Shipping policy

At Layuna, we believe that shopping for baby clothing should be just as pleasant as dressing your little one. That’s why we’ve designed our shipping process to be simple, reliable, and transparent ensuring your order arrives smoothly and safely.

We cover all shipping costs within United Kingdom, so you won’t encounter any additional fees at checkout. Each order is carefully packed and shipped with attention, so your items arrive in perfect condition. At this time, we ship exclusively to addresses within Germany.

Processing time: Orders are typically prepared within 1–2 business days before dispatch.
Shipping time: Delivery usually takes 3–7 business days after shipment.
Total delivery time: In most cases, your order will arrive within 4–9 business days.

Daily order cut-off: 4:00 PM Central European Time  (London Time (GMT), Monday to Saturday.

All shipments are sent via trusted carriers such as DHL, FedEx, or UPS to ensure your package arrives safely.

Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to follow your delivery at any time. While we always aim to deliver orders on time, occasional delays may occur due to high demand, weather conditions, or logistical challenges. Should this happen, we will of course keep you informed.

If you have any questions about your delivery or need assistance, our friendly support team is always happy to help. You can reach us at support@layunawear.com.

Company details:

Website Name: Layuna
Company Name: AM Think Online B.V.
Address: Diepenhorstlaan 10, 2288 EW, Rijswijk, Netherlands

Chambers of commerce: 89017072
VAT number: NL864854535B01
Email: support@layunawear.com
Phone: +447446193680

Monday to Friday:
9:00 AM – 5:00 PM (London Time, GMT)
Saturday to Sunday:
9:00 AM – 5:00 PM (London Time, GMT)

Average response time: within 2 business hours